At 9forty, your privacy is not merely a legal obligation — it is a core value we uphold every single day. This Privacy Policy clearly and transparently explains how we collect, use, store and protect the personal data of every member in Malaysia.
The 9forty Privacy Policy is built on six core data protection principles that ensure every Malaysian member's personal information remains safe, transparent, and firmly in your control.
Every bit of data travelling between your device and the 9forty is protected by 256-bit SSL encryption — the same technology used by Malaysia's leading commercial banks, including Maybank and CIMB. No one can intercept or read your data in transit.
9forty has never and will never sell, rent or transfer members' personal information to any third party for commercial purposes. Your information belongs to you — it is not a commodity we trade for additional profit.
Only staff 9forty with a legitimate business need are permitted to access members' personal data. All access is logged and audited on a regular basis. The "need-to-know" principle is strictly observed at every level of our organisation.
As a member 9forty, you have the full right to access, correct, transfer, or request the deletion of your personal data at any time. The process is straightforward, efficient, and requires no lengthy justification or complicated procedures.
Security systems 9forty monitor any suspicious activity on your account 24 hours a day, 7 days a week. Any unauthorised access attempts will be detected immediately and your account will be protected automatically — no manual intervention required.
9forty operates in accordance with internationally recognised personal data protection standards. All of our data handling procedures are regularly audited by independent third parties to ensure ongoing compliance with global data protection best practices.
Important Note: This Privacy Policy explains how 9forty handles your personal information when you use our platform at https://9forty.my. By using our platform, you agree to the collection and use of information in accordance with this Privacy Policy. Please read it carefully before registering a new account.
9forty collects various types of personal information when you register, use the platform or contact our support team. This data collection is necessary to provide a safe, regulated and high-quality service to every member. The following outlines the categories of data we collect:
Information you provide directly:
Data collected automatically during use:
Automatically collected data helps us detect fraudulent activity, deliver a personalised experience, and keep your account secure.
Every piece of information we collect is used for a specific, legitimate, and limited purpose. 9forty use your personal data for the following purposes:
Our Commitment: Your personal data will not be used for any purpose beyond those stated above without first obtaining your explicit consent. 9forty does not use members' personal data for automated decision-making that could negatively affect your fundamental rights.
9forty does not sell, rent, or transfer members' personal information to third parties for commercial purposes. This is an absolute commitment that we have never compromised and never will. However, there are limited circumstances in which we may need to share certain information with specific parties, and each of these is disclosed transparently below:
In all data-sharing instances, 9forty ensure that only the minimum necessary information is shared, and that recipients are bound by data protection obligations equivalent to or stricter than our own standards.
9forty continually invests in the latest data security infrastructure to ensure every member's personal information remains protected against all threats. The following are the key security measures we have in place:
Security Tip: While 9forty implements comprehensive security measures, you can also help protect your account by using a strong and unique password, never sharing your login credentials with anyone, and notifying us immediately if you suspect any suspicious activity on your account.
9forty uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The following describes the types of cookies we use:
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality and security of the platform 9forty. Essential Cookies cannot be disabled as they are required for session security.
9forty retains members' personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable Malaysian law. The following outlines our data retention guidelines:
Once the designated retention period expires, your personal data will be securely deleted or fully anonymised so that it can no longer be linked to your identity. The deletion process employs methods that ensure the data is irrecoverable.
As a member 9forty, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of each of these rights:
To exercise any of the rights above, please contact the 9forty privacy team 9forty via email to [email protected] with the subject line "Data Privacy Rights Request", or through our platform's live chat. We will acknowledge receipt of your request within 3 business days.
9forty reserves the right to update or amend this Privacy Policy from time to time in response to changes in industry best practices, new legal requirements or improvements to how we operate. The following outlines our commitments regarding change notifications:
We encourage you to review this Privacy Policy page periodically to stay informed about how 9forty protect your personal information. Continued use of the platform after any changes take effect constitutes your acceptance of the updated terms.
If you have any questions, concerns or complaints regarding this Privacy Policy or how 9forty handles your personal data, we welcome your feedback. Our team is ready to assist and will provide a clear, satisfactory response within a reasonable timeframe.
If, after contacting us, you remain unsatisfied with how your complaint was handled, you have the right to refer the matter to the relevant data protection authority in Malaysia through the appropriate legal channels.
Your data is fully protected. Register a free account and claim your exclusive welcome bonus today.
Register for Free Log InAs a 9forty member, you have full control over your personal data. Below is a summary of the key rights available to you at any time.
Request a complete copy of all personal data that 9forty holds about you. Requests are processed within 14 working days at no charge.
If any of your data is inaccurate, you may request an immediate correction. 9forty will update the record within 5 business days of the request.
Request the deletion of your personal data when it is no longer required, subject to any legal retention obligations still in force.
Request that 9forty restrict the processing of your data in certain circumstances while your query or complaint is being thoroughly investigated.
Receive a copy of your data in a machine-readable format (JSON/CSV) for easy transfer to another service whenever you need it.
Object to the processing of your data for direct marketing or any other purposes you do not consent to. Objections to marketing are actioned immediately.
To exercise any of the rights above, contact us at [email protected] or via live chat within the 9forty platform.
From the moment you register to the day you withdraw your winnings — here is how 9forty handles your personal data at every stage of your journey with us.
9forty only collects data that is strictly necessary to deliver a safe and regulated service. No excess data is collected beyond what legitimate operational needs require.
Collected data is stored on servers protected with encryption, strict access controls and real-time security monitoring at data centres that meet the latest industry standards.
Your data is used solely for the purposes stated in this Privacy Policy. Any significant new use requires your explicit consent before it is carried out.
When data is no longer needed, it is securely deleted using methods that ensure it cannot be recovered — protecting your privacy over the long term.
If we're being honest, many Malaysian players sign up to online casino platforms without giving much thought to data privacy. We click "Agree" on the privacy policy, pick our preferred deposit method — whether that's DuitNow, Touch 'n Go eWallet, or FPX Maybank2u — and dive straight into playing. That's entirely normal, but it's worth being aware that your personal information is a valuable asset that deserves protection.
At 9forty, we understand that the trust of Malaysian players is the foundation of everything we do. Without that trust, no matter how many exciting games we offer — from popular slots like Fa Fa Fa and Treasure Bowl to live casino and Video Poker — no player would feel comfortable wagering real money with us. That trust is built on transparency in how we handle every member's personal data.
As a player, your right to know what data is collected, what it is used for and with whom (if anyone) it is shared is a fundamental right that every responsible platform must respect. 9forty built this Privacy Policy not merely as a legal document, but as a genuine commitment to every Malaysian player who has entrusted their personal information to us.
Whether you're playing slots over the weekend while catching a Malaysia Super League live stream, or trying your hand at 32 Cards during a lunch break — you deserve to know that your gaming data, transaction data, and personal information are always protected by robust layers of security at 9forty.
Financial information is one of the most sensitive aspects of privacy in the context of online casinos. When you make a deposit using DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost or ShopeePay — the data associated with those transactions is among the information requiring the strictest protection.
At 9forty, we do not store your full bank account details, credit card numbers, or e-wallet passwords in our systems. When you make a deposit via FPX Maybank2u or CIMB Clicks, the verification process takes place directly between you and your bank — 9forty only receives confirmation that a payment was successful — not your actual account details. This is an additional layer of protection we have implemented for your financial security.
Your transaction records at 9forty — including deposit and withdrawal history in MYR — are stored securely and accessible only by you and authorised staff 9forty who require that information for customer support or compliance purposes. These records are retained for the period prescribed by Malaysian law and are subsequently securely deleted.
If you have ever had any concerns about the security of your transactions or the privacy of your financial information at 9forty, our customer support team, available 24/7 in Bahasa Melayu, is ready to assist you promptly and courteously.
Answers to the questions most frequently asked by Malaysian players about data privacy and information security on the 9forty platform.
At 9forty, privacy protection and responsible gambling are two values that go hand in hand — together ensuring a safe, healthy and enjoyable experience for every member in Malaysia.
Set daily, weekly, or monthly deposit limits within your 9forty account. Your limit settings are stored securely and can only be modified by you through an identity verification process.
The session time reminder feature uses session data securely stored within the 9forty platform to help you play more mindfully and stay in control.
Use the self-exclusion feature to take a break from the 9forty platform. Your account data is kept secure throughout the exclusion period and will not be used for any marketing purposes.
Information relating to your gaming activity on 9forty is classified as sensitive data and is protected to a higher security standard than ordinary personal data.
Join over 100,000 Malaysian players who already trust 9forty with their personal data and winnings. Register a free account today and enjoy a safe, fair and enjoyable gaming experience — with your privacy fully guaranteed!